I was purchasing my parent's house. My mortgage application was very complex and came with many different and sometimes difficult hurdles which Matt talked me through and helped me to sort out. I work away from home so most of our contact was via e-mail, text message and phone calls. Matt was brilliant in this regard as I sometimes miss e-mails and he would send me a text to remind me. He made himself available as often as he could to help. Matt was happy to meet halfway on a weekend when we needed to as he was about an hour away from me. When I had an issue with the solicitors Matt was happy to contact them an rectify the problem straight away. I have now completed the mortgage application and have a very good rate and deal on my mortgage. I am extremely happy with the service Matthew has provided and would recommend him to anyone.