Matthew has played an integral part of my journey in buying my first home. He has remained professional throughout and clearly has a high level of knowledge in relation to mortgages. He has explained the process to me in a clear way, step by step which has helped prevent me from becoming overwhelmed with information. Matthew listened to my needs regarding re-payments and researched mortgages which met my requirements. He is very approachable and has made himself available as and when I have needed to speak to him. He has kept in constant communication with both myself and others involved in the process and has been very efficient with completing the necessary work.
We first came across Matthew Nickson online when we were looking for mortgages for the older person. Having discussed our requirements and all the options available with Matthew, we decided to go down the Equity Release route which reflected our personal circumstances.The Equity Release Mortgage application was very involved. He communicated with us on almost a daily basis and I would rate his customer support skills as first class. With Matthews help we were confident that we would have a successful outcome.Once the Equity Release Mortgage had been resolved I asked Matthew to review our life cover insurance to see if we could get a better deal than our current insurance provider at that time. Once again he presented all the options available for our needs and explained everything in a clear and concise manner.On his advice we changed our life cover provider and achieved a considerable monthly saving as well as greatly extending the period of life cover.I will certainly recommend Matthew to my family and friends without any hesitation. What could they have done better? Matthew could not have done anything better. He was brilliant.
On the 3 occasions I have delt with Matthew regarding mortgages he gets the job done punctually and efficiently, his service is of a high professional standard, he has always sourced a great Mortgage offer every time. I would not hesitate to recommend him to friends and family.
Matthew gave us advice on moving our mortgage from an interest only to a fixed rate repayment mortgage. He was very knowledgeable and well informed and made the move painless. He was always available to give advice and nothing was too much trouble. I would recommend him unreservedly.
Matt is very easy to talk to which is very important when dealing with mortgages and financesover the phone. He worked very efficiently and very prompt with responses. He went above and beyond our expectations of working efficiently and quickly to our challenging timescales and we have already recommended him to friends/family. When moving home can be stressful enough Matt made the mortgage application process an excellent experience and really helped us from start to finish. He is also very knowledgable and very trustworthy.